Operational planning and management

Develop an operational plan which incorporates goals and objectives that work towards the strategic direction of the organization
Ensure that the operation of the organization meets the expectations of its clients, Board and Funders
Oversee the efficient and effective day-to-day operation of the organization
Draft policies for the approval of the Board and prepare procedures to implement the organizational policies; review existing policies on an annual basis and recommend changes to the Board as appropriate
Ensure that personnel, client, donor and volunteer files are securely stored and privacy/confidentiality is maintained
Provide support to the Board by preparing meeting agenda and supporting materials